A global pandemic has provided a unique impetus for change in the way training is delivered.
For the past 25 years, we have been working with corporates in competitive markets with rebates, margins, cooperative advertising, and head office deals who understand that getting their product into customers’ hands often relies on the product knowledge of store staff or technicians who recommend what their customers buy.
If retail staff or technicians, who are best placed to promote your product from a shelf to a shopping bag, know more about your product than your competitors’ products, you have an edge. And it’s proven to be 5 times the edge. Since 2018 we have been working with Army to transform capability training.
But our vision for learning is so much more than delivering learning content through video lectures, e-resources and Zoom.
It starts with making training accountable by aligning learning outcomes to business outcomes and measuring training’s contribution to the bottom line.
If the half-life of skills is between two and five years and the average job tenure is less than five years*, growing and maintaining skilled and competitive workers in an ageing workforce that is taking their knowledge and experience to retirement just made our traditional training models born in Socrates’ time obsolete.
There’s a tsunami-style transition from formal corporate training programs, catalogues of courses, expert-delivered lectures and instruction models, to creating a responsive, agile and personal learning environment that facilitates and curates personalised learning using recommendation engines to meet the needs of workers learning what they need to deliver today’s business outcomes.
How ready is your organisation to deliver the right learning outcomes to meet the organisational goals?